Here are contact details for organisations across the selected counties that provide help with welfare benefit applications, often including support with form-filling, appeals and entitlement checks — useful for amputees and others with additional needs.
| County | Organisation & Contact | Notes |
|---|---|---|
| Norfolk | Norfolk County Council Welfare Rights Unit – Phone: 01603 224 447; Email: welfare.rights@norfolk.gov.uk. Norfolk County Council Age UK Norfolk – Phone: 0300 500 1217; Email: advice@ageuknorfolk.org.uk. Age UK |
Wide benefit checks & support; Age UK service focuses on over-50s but may still be relevant for amputees older or in that bracket. |
| Suffolk | Disability Advice North East Suffolk (DANES) – Address: 161 Rotterdam Road, Lowestoft, NR32 2EZ; Phone: 01502 511333; Email: info@danesonline.co.uk. infolink.suffolk.gov.uk+1 Sudbury & South Suffolk Citizens Advice – Phone: 01787 321400; Email: advice@sudburycab.org.uk. sudburycab.org.uk |
DANES specialises in disability/long-term condition support including benefits. Citizens Advice office serves area broadly. |
| Warwickshire / Nuneaton / North Warwickshire | Citizens Advice South Warwickshire – Address: 10 Hamilton Terrace, Leamington Spa CV32 4LY; Phone: 0808 250 5715. Citizens Advice+1 North Warwickshire Citizens Advice – Freephone: 0808 250 5715. North Warwickshire Citizens Advice BRANCAB (Bedworth & Nuneaton Citizens Advice) – Specialist Benefits Service, call 0808 250 5715. brancab.org.uk |
Strong local coverage of benefit advice including form-filling, appeals. Good for amputees needing specialised advice. |
| East Suffolk (includes parts of Suffolk) | Citizens Advice East Suffolk – Multiple offices in Beccles, Lowestoft etc. citizensadviceeastsuffolk.org.uk | Broad advice including benefits; drop-in outreach available. |
| General / National | Citizens Advice “Help to Claim” service – Phone: 0800 144 8 444 (England) for help with early stages of Universal Credit applications. Citizens Advice | Useful where local service may have queues or the applicant has multiple vulnerabilities (e.g., amputee, mobility issues). |
Sussex (East & West)
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Citizens Advice Eastbourne, Lewes & Wealden – Phone: 0300 330 9000; Email: advice@caelw.org.uk; covering disabilities & benefits.
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Citizens Advice West Sussex – Phone: 03444 111 444; disability & welfare rights advice.
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Disability Advice Service – Sussex – specialist for disabled & long-term conditions, benefits guidance (contact via West Sussex County Council referral).
Kent
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Citizens Advice Kent – Phone: 0808 278 7867; offers benefit checks, application help particularly for disabled households.
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Disability Network East Kent – Phone: 01843 231595; provides disability-related benefits advice & advocacy.
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Tonbridge & Malling Citizens Advice – local branch; contact details via Citizens Advice Kent website.
Oxfordshire (incl. Oxford)
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Citizens Advice Oxfordshire – Phone: 0808 278 7953; assists with benefits, including disability / mobility issues.
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Age UK Oxfordshire – Phone: 01235 849434; offers benefits advice (especially older amputees or those with limb loss).
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Disabled & Handicapped Help – Oxford – (sometimes trading as “DAH”); contact via Oxford City Council for specialist disability benefits advice.
London
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Citizens Advice London – Phone: 0800 144 8848; multi-borough coverage, including disability benefits.
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London Disability & Poverty Action Group – (advocacy network rather than full service centre) offers support for disabled people with benefits appeals.
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Many London boroughs have their own “Welfare Rights” teams; for example, in Camden, the Welfare Rights Service can be contacted via 020 7974 4444 (Camden Council switchboard) – look up local borough.
Essex
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Citizens Advice Essex – Phone: 01708 457 777; provides benefit application support, including for disabled / mobility-challenged clients.
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Access Abilities Essex – Phone: 01245 211241; independent advice on disability benefits, PIP, DLA, adult social care.
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Age UK Essex – Phone: 0800 055 6112; benefits advice, helpful for older amputees.
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Citizens Advice County Durham
Phone: 0808 278 7821 (Mon-Fri 10:00-16:00) Citizens Advice+1
Location: Durham City Methodist Church, North Road, Durham DH1 4SF. Citizens Advice+1
Service: Free, impartial advice on benefits, debt, housing etc. adviceincountydurham.org.uk+1 -
Durham County Council Welfare Rights Team
Phone: 0191 370 8787 nhs.uk
Email: welfare.rights@durham.gov.uk nhs.uk+1
Service: Advice on benefits/tax credits, representation on appeals, including for disabled people/ carers. nhs.uk+1 -
Groundwork North East & Cumbria – “Healthier & Wealthier” project
Phone: 0330 441 6515 Groundwork+2adviceincountydurham.org.uk+2
Email: north.east@groundwork.org.uk Groundwork
Service: Support for adults in County Durham with welfare benefits, budgeting, housing, mobility/difficulty issues. Groundwork
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