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Emergency Situations – FAQ’S

Keep a backup mobility aid at home
Store a basic first aid kit and wound care supplies
Save key contact numbers in your phone and on a card in your wallet
Carry a doctor’s letter if travelling with prosthetics/equipment
Know the signs of infection and when to seek urgent help

emergency steel bones
What if my prosthetic limb breaks or stops working suddenly?
  • Stop using it immediately to avoid falls or injury.
  • Use your backup mobility aid (crutches, wheelchair, walker) if available.
  • Contact your limb centre/prosthetist as soon as possible.
  • If you’re travelling, call ahead to the nearest limb centre or ask your insurer about emergency repairs.
What if I fall and injure my residual limb?
  • Check for bleeding, swelling, or deformity.
  • If there is heavy bleeding:
    • Apply pressure with a clean cloth or bandage.
    • Call 999 (UK) or local emergency number
  • If it’s painful but not severe, avoid weight-bearing and contact your healthcare provider.
What should I do if I experience sudden severe pain in my residual limb?
  • Phantom pain and nerve pain are common, but sudden new severe pain could signal infection, poor circulation, or another issue.
  • Rest, remove the prosthesis, and check the skin.
  • Contact your GP or limb centre urgently.
  • If pain is unbearable or accompanied by fever, swelling, or colour change → call 999.
What should I do if I experience sudden severe pain in my residual limb?
  • Phantom pain and nerve pain are common, but sudden new severe pain could signal infection, poor circulation, or another issue.
  • Rest, remove the prosthesis, and check the skin.
  • Contact your GP or limb centre urgently.
  • If pain is unbearable or accompanied by fever, swelling, or colour change → call 999.
What if my residual limb becomes red, swollen, or blistered?
  • Remove the prosthesis to prevent further irritation.
  • Clean and dry the area gently.
  • If it’s minor, rest and monitor for 24–48 hours.
  • If redness worsens, the wound breaks, or swelling spreads → contact your GP or limb centre.
  • For signs of infection (heat, pus, fever), seek urgent medical care.
What if my wheelchair, crutches, or mobility aids break?
  • Always keep a backup aid if possible.
  • Many councils and NHS wheelchair services provide emergency repair numbers — keep these with you.
  • Some charities (e.g., British Red Cross) offer short-term equipment loans.
What if my prosthesis gets lost or stolen while travelling?
  • Use your backup mobility aid (crutches/wheelchair).
  • Contact your insurer and report the loss immediately.
  • Ask your limb centre if an emergency replacement or loan prosthesis is available.
broken wheel chair steel bones

Telephone

03333 606930

Address

Isleham Business Park, Hall Barn Road, Isleham
Cambs CB7 5QZ

Email

hello@steelbone.co.uk

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